FAQs
Frequently Asked Question
What is H360 WHIP?
H360 WHIP is an AI-powered Workforce Health Intelligence Platform that helps organisations identify potential employee health risks early and understand how those risks may be affecting productivity, absenteeism, presenteeism, safety and overall workforce performance.
How does H360 WHIP work?
Employees complete confidential digital health-risk screenings. H360 WHIP analyses the information and converts it into anonymous, aggregated workforce insights that help management identify health-risk patterns, priority areas and potential productivity impact.
What health conditions can H360 WHIP screen for?
H360 WHIP provides risk screening across 100+ health conditions and risk areas, including mental health, burnout, chronic diseases, respiratory conditions, musculoskeletal problems, sleep and fatigue, infectious diseases and other health risks.
Can employees complete their health screening in any of South Africa’s 11 official languages?
Yes. H360 WHIP is designed to make health screening more accessible and inclusive by allowing employees to complete their screening in any of South Africa’s 11 official languages. Employees can engage with health questions in the language they are most comfortable with, helping them better understand what is being asked and respond with greater confidence.
Can H360 WHIP help identify employee burnout and mental-health risks?
Yes. H360 WHIP can help identify potential patterns associated with mental-health challenges and burnout, allowing organisations to understand where additional employee support or intervention may be required.
Can H360 WHIP help reduce absenteeism?
Yes, H360 WHIP helps organisations identify potential health-related factors that may contribute to absence, allowing businesses to support earlier intervention rather than waiting until health problems result in repeated or prolonged sick leave.
What is presenteeism and can H360 WHIP identify it?
Presenteeism occurs when an employee is at work but a health problem may prevent them from performing at their normal capacity. H360 WHIP helps organisations understand potential health-related productivity impairment and the factors that may be contributing to it.
Can H360 WHIP measure the financial impact of poor workforce health?
Yes, H360 WHIP can estimate potential productive hours and cost exposure associated with workforce health risks, helping management understand where health-related productivity losses may be affecting the organisation.
Will employers be able to see an employee's personal health information?
No, H360 WHIP is designed to protect employee confidentiality. Management receives anonymous, aggregated workforce-level insights rather than making individual employee medical information the focus of business reporting.
Is H360 WHIP POPIA compliant?
Yes, H360 WHIP is designed around responsible handling of sensitive employee health information, confidentiality and aggregated workforce reporting.
Does H360 WHIP diagnose employees?
No. H360 WHIP is a health-risk screening and workforce intelligence platform. It does not replace a doctor, laboratory test, emergency service or qualified healthcare professional.
What happens if an employee is identified as potentially at risk?
The screening can help guide the employee towards appropriate next steps or professional assessment, while the organisation receives aggregated information that can help it determine where broader workforce support may be needed.
Can H360 WHIP identify which departments or branches have higher health risks?
Yes. Depending on the organisational structure and available data, H360 WHIP can help compare health-risk patterns across departments, branches, sites, locations or workforce groups.
Can H360 WHIP help improve employee productivity?
Yes (if interventions are implemented), H360 WHIP helps businesses understand health-related factors that may be affecting concentration, energy, attendance, performance and productivity, enabling more targeted interventions.
How is H360 WHIP different from a traditional employee wellness programme?
Traditional wellness programmes often focus on benefits, wellness days or once-off interventions. H360 WHIP adds recurring health-risk screening and workforce intelligence, helping organisations understand what risks exist, where they are occurring and whether those risks are changing over time.
Does H360 WHIP replace our existing employee wellness programme or EAP?
No. H360 WHIP can complement existing wellness, EAP, occupational-health and HR programmes by providing additional data to help organisations decide where support and resources may be most needed.
What types of businesses can use H360 WHIP?
H360 WHIP can support different industries and working environments, including offices, call centres, manufacturing, mining, construction, healthcare, retail, hospitality, warehouses, field teams, shift workers and remote or hybrid employees. For more information view Work Environments and Industries
Can H360 WHIP be used across multiple branches or locations?
Yes. Aggregated workforce insights can be compared across organisational areas, helping businesses identify differences in health risk between branches, departments, sites or regions.
How often should employees complete health screenings?
Yes. Aggregated workforce insights can be compared across organisational areas, helping businesses identify differences in health risk between branches, departments, sites or regions.
How long does an employee health screening take?
It takes on average 3 minutes to screen per health condition. Some health conditions have fewer questions, so these screenings take about 1 minute.
How much does H360 WHIP cost?
H360 WHIP offers affordable workforce health intelligence solutions based on the size and requirements of the organisation. On average the cost is about R20 per employee per month. Bigger packagers cost around R13 per employee per month.
How can H360 WHIP show me what poor employee health is costing my business?
Poor health doesn’t only show up as sick leave. Employees may still be at work but struggling with fatigue, stress, burnout, chronic conditions or other health concerns that can affect their productivity. H360 WHIP helps you connect workforce health risks with potential absenteeism, presenteeism, productivity loss and financial impact - giving you a clearer picture of where your business may be losing valuable productive time.
How do I know whether burnout, mental health or chronic disease is affecting productivity in my workforce?
You don’t have to guess. H360 WHIP uses confidential employee health screening and anonymous, aggregated workforce insights to help identify patterns across areas such as mental health, burnout, chronic disease, fatigue and other health risks. This gives you an opportunity to understand what may be affecting your people and where additional support could make the biggest difference.
Can H360 WHIP help us identify health risks before employees start taking sick leave?
Yes, that’s one of the key reasons H360 WHIP was created. Health challenges can begin affecting energy, concentration, mood and productivity long before someone takes a day off work. Regular screening can help identify potential risks earlier, giving employees an opportunity to seek appropriate support while helping your organisation become more proactive about workforce health.
How can HR know where to spend its employee wellness budget?
Every workforce is different, so your wellness programme should be too. H360 WHIP gives HR anonymous workforce health insights that can help highlight which risks may need the most attention. Instead of relying only on assumptions or generic wellness initiatives, you can use real workforce insights to help guide your wellness priorities and make more informed decisions about where your budget could have the greatest impact.
Can we test H360 WHIP before rolling it out across our entire organisation?
Yes, for large organizations we can. We understand that introducing a new workforce health solution is an important decision. That’s why you can start with a FREE Workforce Health Assessment to better understand your organisation's potential health and productivity risks. We can then discuss a Proof of Concept (during a limited time period) for a specific department before you consider an entire organisation rollout.
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